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Location
100 Esplanade AvenueHarrison Hot Springs, BCV0M 1K0
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Work location
On site
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Salary$25.96 to $26.66HOUR hourly (To be negotiated) / 35 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Early morning, Morning, Day, Evening, Weekend
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Starts as soon as possible
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Benefits:
Health benefits, Financial benefits, Other benefits
- vacancies
2 vacancies
- Source
Job Bank
#3610440
Overview
Languages
English
Education
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Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Hotel, motel, resort
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201 - 400 rooms
Responsibilities
Tasks
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Co-ordinate activities with other work units or departments
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Perform same duties as workers supervised
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Prepare and submit reports
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Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
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Assist clients/guests with special needs
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Co-ordinate, assign and review work
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Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
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Take, cancel and change room reservations
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Respond to complaints of guests
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Receive and record bookings for package tours
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Provide staff training
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Provide, arrange for, or refer guests to valet parking services
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Provide information on hotel facilities and services
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Process credit cards, vouchers and other payments
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Process group arrivals and departures
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Perform front desk duties
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Make and confirm reservations
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Ensure smooth operation of computer equipment and machinery
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Confirm transportation and accommodation reservations
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Co-ordinate work activities with other departments
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Answer inquiries and provide information to customers
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Answer electronic enquiries
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Resolve conflict situations
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Professionalism in customer service
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Conduct sales calls
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MS Office
Experience and specialization
Computer and technology knowledge
Additional information
Security and safety
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Large workload
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Tight deadlines
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Work under pressure
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Ability to work independently
Personal suitability
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Accurate
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Client focus
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Initiative
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Judgement
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Organized
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Team player
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Ability to multitask
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Punctuality
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Time management
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Vision care benefits
Financial benefits
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Group insurance benefits
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Life insurance
Other benefits
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Free parking available
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On-site amenities
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On-site housing options
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Other benefits