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Within 25 km of Chilliwack

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The Refinery House

Customer Service and Salon Coordinator - casual

Chilliwack, BC, V2R 0E7, Canada

Part-time

Within 25 km of Chilliwack · About 2.8 km from the city centre

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Job details

Job type: Part-time
Posted: Oct 16, 2026

Original job description

We are looking for an enthusiastic, organized and proactive team member who enjoys creating experiences for both clients and stylists. In this role, you will help ensure every visit to the salon runs smoothly through great customer service and support to the team.

Your day may include managing appointments and tickets, assisting with retails sales and inventory, keeping the salon clean and welcoming, supporting stylists with basic salon tasks (sweeping, rinsing, washing - training provided)

The ideal candidate is kind, detail-orientated, helpful, and enjoys solving problems - someone who takes pride in creating a calm, professional environment where clients and stylists are supported.

Hours (varied locations - Vedder, Abbotsford, District)

Saturdays 9:00 am - 3:00 pm
casual

Start Date: flexible

Training to commence prior to start

General Duties:

Manage client bookings and provide friendly, professional customer service
Run tickets and handle ticket sales
Staying on top of the daily schedule and assist stylists with coordinating and adjusting the schedule throughout the day
Greet clients warmly and ensuring the salon is organized, stocked and ready

Salon Coordination & Communication

Prepare the salon for opening & closing. Tidy areas, stocking etc
Communicate clearly with the team via Basecamp and other channels as issues and updates arise
Attend staff meetings and contribute to maintaining a positive, collaborative team culture

Salon Support & Maintenance

Cleaning, laundry and general upkeep to maintain a professional space
All rooms and workstations are clean, organized and ready for use
Provide sink services, brow services and blowouts (training provided)
Support service providers in the space (sweep, wash, ticket checkout and re-bookings)

Administrative & Technical Support

Manage phone, email, direct messaging and assigned tasks
Support retail sales and inventory management

Qualifications

Warm and friendly. Able to effectively follow set procedures and systems and multitask . Comfortable learning software. Reliably available for shifts. Administrative and/or customer service experience required. A warm, personably, unflappable presence able to provide consistent and confidant customer service .

This is not a remote position.

Posting closed:

Please apply via bamboo link

Wage chart to be provided upon successful interview. Starting level position

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More about this job

Responsibilities

The role involves managing salon appointments, coordinating schedules, and providing professional customer service to clients. Additionally, the coordinator will support stylists with salon maintenance, retail sales, and general administrative tasks.

Requirements

Candidates must have previous administrative or customer service experience and be comfortable learning new software. A warm, professional demeanor and the ability to multitask in a fast-paced environment are essential.

Skills

Customer service
Appointment scheduling
Retail sales
Inventory management
Communication
Multitasking
Problem solving
Administrative support
Salon maintenance
Team collaboration
Software proficiency

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Salon Coordinator
Retail Sales
Inventory Management
Appointment Scheduling
Administrative Support
Team Culture
Basecamp
Salon Maintenance
Client Relations
Scheduling
Multitasking

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